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all data and prices were accurate of December 2014 The Needs of inbound and domestic tourists: Access to information - internet can help travellers plan holidays  Accommodation - expectations for inbound tourists are high  Transport - tourists arrive at airport to find information desks to book public transport and car hire Accessibility - tourist attractions and facilities should be available to all  Customer Service - all tourists have a right to expect a high standard of customer service  Attractions - places to go and visit whilst staying at a location  Value for money - value is good if tourists have received good qualities of services and products  I chose two hotels so the couple could choose for themselves, I included breakfast so they didn’t have to find a restaurant to eat breakfast every morning. I priced up the Sofitel hotel at terminal five at London Heathrow airport and to have breakfast and access to the club lounge it is £227.20(2207.96 CNY)...

In this document I will be using appropriate resources to select, accurately cost and provide information for two business itineraries.  Jenny Smith is a sales director for JSE Design, a specialist internet design company based in Leicester. Her travel requirements are:  Depart from a Midlands or London airport on the 6 th July in the morning and fly to Geneva in business class Spend two nights in hotel accommodation in Geneva Pick up hire car (medium  size with air condition) from Geneva and drive to Lausanne Spend three nights in hotel accommodation in Lausanne (keeping hire car) Drive to Lyon and drop off the hire car Spend four nights in a hotel in Lyon Travel to Paris by train Spend a night in a hotel in Paris Return back to the same airport departed from in business class Flight number: BA0726 Two suitcases with a luggage allowance of 32KG two hand luggage bags to take on-board Cost: £420.11 Free meal on the flight  Dedicated check in Complimentary bar servic...